Litigation Executive, Clinical Negligence
Rachel handles a wide variety of medical negligence claims including delays in diagnosing orthopaedic injuries such as fractures, delays in diagnosing various cancers plus, surgical and dental errors and negligence in nursing and care homes.
I think one of my key strengths is communication. I aim to ensure that my clients fully understand the process of making a claim and that I deal with any queries they may have in an honest and professional manner.
I consider all settlements achievements but I am particularly proud of settlements which are most difficult to obtain, for example in cases where liability is disputed.
I also take pride in bringing closure for my clients, giving them the opportunity to move forward following difficult medical experiences.
I represented a man who was left with significant dysfunction after a circumcision operation, securing £125,000 in damages. The Hospital Trust involved admitted errors had been made which led to life-changing injuries. Independent medical experts who I consulted as part of the case said that, due to the man’s weight, the operation should have been carried out alongside liposuction and skin-grafting, and that this would likely have left him with no long-term problems.
I secured damages for a man who developed sepsis after doctors at a health centre failed to diagnose a urinary infection and told him he had flu. The patient, who was 47 at the time, was advised to attend at an out-of-hours surgery after calling 111 because he was suffering from increasingly worsening headaches, shivers, and in pain when urinating. Despite this, and like so many other cases we see, there was a failure by health professionals to fully investigate all symptoms on initial assessment as a urine dipstick test was not carried out.
Career, qualifications and memberships
- LLB Law Degree
"We can’t thank Rachel O’Connor at Hudgell Solicitors enough as she has been brilliant in the support she has provided to us. We have spoken regularly throughout the case, sometimes twice a week, and she always reassured us and said she’d do her best to get a good result, and get admissions from the trust. It is really important to have someone prepared to help you as she did."