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Accidents in Hotels Abroad

Accidents in Hotels Abroad Compensation Claims

Staying in a hotel should be a memorable experience, giving you time to relax, unwind and get away from it all. Sadly, this isn’t always the case, with hotel accidents and injuries turning your dream holiday abroad into a nightmare.

If you’ve been affected by an accident in a hotel while holidaying or working overseas, our travel claims solicitors could help you obtain compensation for the injuries or illness you’ve suffered. Hotels have a duty of care to safeguard guests against accident and injury, but if the worse should happen, our experienced travel litigation lawyers are able to assist.

Specialists in Accidents in Hotels Abroad Claims

Whether you’ve suffered a serious accident in an unattended swimming pool; had a slip or fall as a result of negligent cleaning staff or defective steps in the hotel; contracted food poisoning from poorly stored and prepared food; received burns from a faulty electrical appliance; or been affected by an infestation of bed bugs — we can help you claim compensation.

  • Our holiday claims specialists are experts in handling hotel accident claims.
  • Our experienced travel litigation team can advise on the claims process for countries in the EU and around the world.
  • Liaising with a network of foreign law experts, our team will fight to get justice for you and your loved ones.
  • We will help you to in holding those responsible to account to ensure you’re compensated for your pain, suffering and loss.




The Personal Injury Accreditation covers all work undertaken by solicitors and suitably qualified fellows and members of the Chartered Institute of Legal Executives (CILEx), on behalf of victims and their dependants, who have suffered personal injuries or fatal injuries as a result of an alleged act of negligence or breach of statutory duty.

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Looking for help and don’t know where to start? We can help you find the information you need.

Making an Accident in Hotels Abroad Claim

Avoidable accidents and illnesses which occur in hotels abroad can not only ruin your holiday, they can have serious implications which affect your health and wellbeing on returning to the UK. That’s why, if you’ve been affected by an accident in a hotel abroad, you could be entitled to compensation — helping to cover the cost of your injuries and loss.

There’s absolutely no risk involved in inquiring about your position, or your claim, so it pays to speak with an expert. Ultimately, the only time you’ll end up paying for legal costs is if your case is successful – and even then you will only ever pay an agreed percentage of damages as a contribution to costs.

Our Accident in Hotels Abroad Claims Experts

Paul McClorry Head of Travel Litigation Read more
Tracy Stansfield Associate, Travel Read more
Lucy Bevis Litigation Executive, Travel Read more
Anthony Hey Litigation Executive, Travel Read more
Anne Thomson Litigation Executive, Travel Read more
Dan Macmillan Solicitor, Civil Liberties Read more

How much will my claim cost?

All accidents in hotels abroad cases taken on by Hudgell Solicitors are handled on a no win no fee basis. This means that you will not have to pay any money up front and there will be no financial risk if your case is unsuccessful.

If your case is successful, you will only be expected to pay a contribution to your solicitor’s fees once the case has been resolved. The costs paid are usually a percentage of the compensation awarded and will be agreed before your case is carried out.


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Who can make an accidents in hotels abroad claim?

If you’ve suffered an accident in a hotel during a holiday abroad, or while travelling for work, you could be entitled to make a no win no fee compensation claim.

There are a number of circumstances which may mean you’re eligible to claim compensation following an accident in a hotel. Our travel litigation solicitors may be able to help you claim in the following circumstances:

  • Slips, trips and falls resulting from negligence — If you slipped on a wet floor when there were no hazard warning signs present, or tripped on defective steps, worn carpet or unattended cleaning apparatus, you could be eligible to claim.
  • Unattended swimming pools — Swimming pools are one of the most dangerous areas of a hotel, especially when they’re left unattended. From minor slips on wet or defective surfaces to potential drowning; you may be able to claim if your accident happened in an unattended swimming pool.
  • Old or substandard furniture — If your accident was caused by old or poorly maintained furniture, resulting in a range of minor or potentially severe injuries.
  • Food poisoning or bacterial infection — If you contract food poisoning or a bacterial infection from poorly handled and prepared food, you could be eligible to make a claim.
  • This is by no means an exhaustive list of potential hotel accidents which may mean you’re eligible to claim compensation. No matter what the circumstances of your accident or injury, our solicitors can provide free and impartial legal advice and advise on your eligibility to pursue a claim.

    How long do I have to make a claim?

    The amount of time you have to claim will depend on where the hotel accident took place.

    If you were holidaying or working in the UK, you normally have three years from the date of the accident to bring a compensation claim. However, this will not be the case if your accident took place outside of England and Wales where English law does not apply. Some countries have much shorter time periods, some as short as 6-12 months from the date of the accident.

    Our experienced travel litigation team can advise on the claims process for countries in the EU and around the world. We’d always recommend seeking legal advice at your earliest opportunity following an accident in a hotel abroad.

    Who can I make a claim against?

    Depending on the circumstances of the accident, you may be able to make a claim against:

  • The hotel management and their insurer for health, safety or hygiene failings.
  • The tour operator you booked a package holiday with, for failing in their duty of care to provide safe and secure accommodation for you and your family.
  • Following an initial consultation, our travel litigation solicitors will be able to advise you further as to who you’re able to make a claim against.

    How much compensation can I expect to receive?

    The amount of compensation you’re entitled to following an accident in a hotel overseas will depend on several different factors, including:

  • The severity of your physical injuries — corroborated by an independent medical expert.
  • The psychological trauma you’ve suffered after the accident.
  • Your loss of earnings through taking time off work following the accident.
  • Your ongoing care and medical support requirements.
  • Mobility aids and home improvements you now require as a result of your injuries.
  • Other financial losses you’ve incurred in the wake of the accident, including overseas medical expenses and travel costs.
  • The loss of enjoyment you’ve experienced as a result of your holiday being cut short or affected.
  • Our solicitors are experts in achieving maximum compensation for hotel accident claims abroad, both inside and outside the EU. To find out the value of your claim, contact our team now for a free no obligation consultation.

    What is the claims process for hotel accidents abroad claims?

    After submitting details of your claim to us, our experienced travel litigation solicitors will contact you to discuss your case as part of a free initial consultation. We’ll assess the circumstances of your case to determine the viability of your case and will always be as honest as possible about the potential outcome of your case.

    If your case is accepted, we’ll begin our investigation, where necessary liaising with our network of travel experts to establish the circumstances of your accident and who exactly was responsible for your injuries. We’ll also enlist the help of an independent medical examiner to assess the severity of your injuries and determine whether you require any ongoing rehabilitation and/or care.

    Once we’ve concluded our investigations and obtained all evidence in support of your case, we’ll advise you on a reasonable amount of compensation that’s appropriate to your injuries and losses, making sure you’re happy with the potential settlement sum. Then, we’ll submit your case to the opposing party, who can choose to accept the valuation, contest the compensation amount, or question the circumstances of your claim.

    The majority of accidents in hotels abroad cases we deal with settle out of court, and it’s very rare that you’d ever be required to attend at Court. If, however, your case does go to court, our experienced legal team will be on hand to provide complete guidance and support throughout the entire legal process.

    For more information about the claims process or for any queries in relation to your case, contact our travel litigation team today for free, no obligation legal advice.

    "Holidaymakers must be wary of new deals and offers which may leave them at greater risk when booking breaks abroad."

    Anthony Hey, Litigation Executive, Travel

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